WHAT MY CLIENTS ARE SAYING

Beth Kopin of Kopin Interiors -

Susan has a very unique background which makes her completely invaluable in today's real estate market. She has a natural understanding of the complexities of this business, being a 4th generation north shore resident and growing up with a mother who was a true pioneer and legend in the real estate business...Her commitment and constant striving for excellence led her to establish an award winning custom and speculative home building company and has been an incredibly successful marketer of homes.

Her experience as a builder is key, she understands what goes into making a great house and knows what buyers are looking for. She can tell if a house has good bones and knows how to stage a property to bring out its best assets.

I have known and worked with Susan for many years, you will not find anyone out in the real estate market with more integrity, energy or professionalism. She will not only help you to sell your home but will do it with such grace and warmth it will make the entire experience enjoyable and painless.

beth@kopininteriors.com

Client Jill Meyers writes -

It's fair to say that in good times, real estate sells itself. It's in bad Economic times that the true measure of a real estate agent is taken.

I decided to move to Santa Fe, New Mexico, in the summer of 2007. It was a sudden decision and I had a house to sell in Highland Park and a house to buy in Santa Fe. Susan Schreiber, who I've known for many years and has helped me buy and sell houses in the past, was whom I turned to again to help me in this rather poor market.

Even though she didn't help me in buying of a new house in Santa Fe, the tips that she gave me when selling my Highland Park house were helpful when
viewing properties in New Mexico.

The toughest part, of course, was selling my house. The economic times were becoming difficult and a house I could have sold easily a year before, suddenly took "a plan" to market. Susan helped me come up with a price,
which, of course, sounded to me to be too low, but then again, I was living in the past. I was living in "good times".
We were now in "bad times", where houses were sitting and sitting on the market for months. There were very few "comps", as a real estate agent will
use to price a house, because very little was selling.

We ended up pricing the house at $849.000.

Then, she had me basically "strip" the house. She was ruthless in her pruning of "things". Whole shelves of books and knickknacks were packed up. Excess furniture was put into storage so the house would "show well".
Susan's dictum was that the house had to be "clean" of most personal items. Very few family pictures on the wall and almost no English crafts I collect.
"The buyer", she said, "has to imagine THEIR things in the house". What was funny was that "I" then kept that in mind when I looked at houses in Santa Fe!

She worked with me in all phases of selling my house. She knew of house-cleaners who gave my house a thorough cleaning after I hauled away the
excess. My house looked as good as it could. She printed up a rather good-looking marketing booklet for the house. She "worked" her network of agents and brought many potential buyers to the house through Sunday open-houses and Tuesday broker open-houses.

In mid-October, I moved out to Santa Fe and emptied the house. It stood bare of furniture, but still managed to look good. In my absence, Susan kept the house clean with her workers. We did get an offer or two, and one that seemed quite good, except it was contingent upon the buyer's selling hisown property. As he didn't find that easy to do in today's market, the deal
"fell through". I lowered the price of the house to $799,000 at her urging.
We had many long talks about "marketing" the house and where houses were priced at that time on the North Shore. Fall became Winter and my house looked beautiful on the ravine. Finally, we received an offer in December.
After a few week of often-painful working with the buyers and their agent - at which Susan was masterful! - we struck a deal that was satisfactory to both the buyers and me. We closed the sale on April 1st.

I can't emphasize enough how helpful Susan was in this selling process. It was a long time - my house was on the market for six months before closing - and was very stressful to me, living 1000 miles away with ownership of two houses when I wanted to only own one.

I cannot recommend Susan Schreiber highly enough. She was excellent.

Paul and Susan Toback-

After designing and building their new home with a luxury North Shore home builder, the client wrote the following:

- “Critical to our home design was the participation of Susan Schreiber who convinced us to build with this builder, sat in on all design meetings with a high level of taste, a builder’s perspective and a real appreciation for long term value in the house including possible resale. We would not have built with or been as happy with the builder were it not for her participation at every level.”

- “Overall, there were a few key people who maintained our trust and kept us in the process when the budget came back too high. Key among these was Susan Schreiber who acted as consigliore to the deal-getting us to sign despite our concerns, helping us through the negotiations and counseling us and the builder when the budget was exceeded.”

- In the area of finding solutions, “Susan Schreiber is a standout again, doing everything to keep us engaged and to ensure the house came out as we liked. Her knowledge of every stage of the process-buying property, building, high level selections and resale-were absolutely invaluable and a real leg up on the competition for the builder to have such a resource walk with customers through the entire process.”